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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product is simple to use. Great price for 1 TB the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend ! Easy to use! Portable great to back up pictures /data etc!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD MyPassport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage. WD makes one of the best, no issues using with Mac or PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use the instructions are clear and the quality of the product it great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice portable hard drive. Solid build, easy to setup, runs fast and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small, quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I expected. It quickly and easily backs up my computer hard drives. It also provides easy encryption. Last, but not least, it's small / portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for photo backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for backup of old computer and to new computer , now backing up the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This is my second of these drives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good and compact unit that is a welcome addition to my traveling kit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, compact size and plenty of capacity to hold my thousands of pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased three of these, and they are all working great. Small and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external HD is the perfect size and is so small you can barely see it. It love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is quick as expected and very small. Cable could be a bit longer though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great For Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very portable and works great for backing up hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use and recommend Western Digital External drives, they are the most reliable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just right amount of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just the amount of storage I needed for the use I intended for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hard rive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product brought to back up music and photos and videos wasy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good HD for the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this HD on my Xbox and so far it has done an exceptional job. Can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and portable. Excellent and much needed addition to my surface pro 4.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. It works with my xbox and computer without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space I need for a great price, would purchase another if needed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Serves its purpose. Great external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose. Great external hard drive with lots of space. Good price too.

    I would recommend this to a friend