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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive. Has tons of space, looks great and functions perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and to use. Recommend buying!! Great product purchased on sale !

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for extra room to save games for my Xbox no more having to delete games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to expand the storage on my Xbox One S and has worked wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Drive for Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this drive on a iMac and after formatting it worked great no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one for my files and now this one will be for my photos and short videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It worked as I expected it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and worked for what I needed. It was a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed and external drive to store photos. This is perfect for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly What I Hoped For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, and easy to use. I love it and it is easy to carry with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save my memories. If is working great. Easy access.. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device had enough capacity to save 10 years worth of work documents. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough space to store all my pictures to make room on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to my wireless router, works flawlessly with my imac. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the package. Hooked it up. Started backing up files. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice External Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very nice back up device. I have used it on Windows 7, 8, 10 and Vista machines and it works great with all. It shows up in Windows Explorer as a seperate drive (My Passport) and you can cut & paste or move files as you would a folder on your hard drive. The only negatives I have found so far is the short USB cable length (16") and the white LED that seems to be always on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great compact storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits my needs for data backup perfectly. I got 1 TB for the same price as 500gb.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new external hard drive and found this one for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for all my pictures, had to many of them only way to hold them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. It works great and is easy to use. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was recommended by an associate. It was easy to use and met my needs.

    I would recommend this to a friend