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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised to find this portable hard drive was so simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great external hard drive with USB plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very compact unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of big and bulky backup units, then I found this one, it is amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    met my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external HD is the right size and weight for easy transport. The download and upload speeds are acceptable. Overall, I am pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compact storage device that you can take everywhere with you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quick and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a very reasonable price. Excellent way to back up your data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for additional storage on my Xbox One and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage Portable Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Storage Portable Hard drive for the price. Easy to carry and lighweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and easy to use. It's perfect for what I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to fit in my backpack. Lets me bring all my movies on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and save easy fast drive for storage of huge video and still photo files!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard disk, it helps me alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saves all my information and always be saved. To much space and i get 1/4 yet

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this over a year ago. Still have plenty of room to add more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to expand memory for Xbox One S. plugged in and formatted no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy back up for Mac computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this works easily with my Mac computer for fast & easy backups!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive. Good capacity, good size to carry around on a slim bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in in, and follow the on screen instructions. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Stores music, photos, and files. Also has password protection.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Bought as a game hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a game data hard drive for my Xbox One and it works wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several hard drives and this has been the most consistently reliable.

    I would recommend this to a friend