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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,703 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive. Good capacity, good size to carry around on a slim bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in in, and follow the on screen instructions. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Stores music, photos, and files. Also has password protection.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Bought as a game hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a game data hard drive for my Xbox One and it works wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several hard drives and this has been the most consistently reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and tons of storage for my wife. She can store tons of pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for a lot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is super easy to set up and easily fits in a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive for TimeMachine backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive for backing up any Apple computer to TimeMachine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has never let me down it works great it is one of the best on the market

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great when you need to store anything! Very happy with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small compact storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little hd. 1T is awesome. Very fast and simple to use. Lots of space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It was plug and play and filled my need for more backup space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use Efficient and does the job fantastic speed and memory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is inexpensive and easy to use. Thank you Geek squad for the help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, easy to set up and back files from computer to the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable makes it the perfect combination for moving files around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent product and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and can back up pictures and retrival from it is easy and simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for more Xbox space. Installed effortlessly. Great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space. Did not want to lose my files, and this backup works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excelent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store and retrieve my photos and videos efficiently without any errors

    I would recommend this to a friend