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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,703 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great backup harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has backed up my computer for the last 2 years and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. Great price and seems to be a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Allows for molibilty of data. Very handy to have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good hard drive. Super fast. Very light weight. Easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD has rarely let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been my go to brand for storage. Over the course of 16 years and probably over 20 WD hard drives only two have failed after 3 years. The others are still going strong. Even the older caviar models from 2005 are still running in my legacy computers. This external unit is no different. It's fast, quiet and barely runs warm under heavy load/access.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Essential for my work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerful and dependable. I use it daily In my photography business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    passport external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one on a tip from the clerk. It is working well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and then runs automatically. It's a great backup utility.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Quality at low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for transferring data or creating a backup copy of your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around Works exactly as advertised So simple a teen can use it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and plenty of storage for files, music, pictures, and video.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the right price. Western digital has never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always performs to my expectations, which are VERY high! Own a few of these!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed extra storage space on his Xbox One and this worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this storage it's very good to save music, photo and important document

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Having all the extra space on the computer makes it faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use as an external for my Xbox One. Like most drives it is comparable and simple to use with the console. Nice sized drive. Very light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for XBOX 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for xbox. The set up was easy and it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use external hard drive. USB 3.0 is nice for fast transfer speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace an old external drive. Price wad great, product great.

    I would recommend this to a friend