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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job keeping all files and pics off of my hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I made the purchase...now I have more space for storing photos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 years later and functioning like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few minor issues after updates that I was able to fix myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and easy to use. Works as expected. No problem with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I highly recommend it for anyone needing to store stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does all I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and small. Does what I need. The price was great for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works and looks great, it's also fast and compact

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact and light it is and very easy to take along with you!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable little hard drive. Compact and smooth looking.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 terabyte is just enough memory!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am using it for a backup storing pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Price for a drive that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I need another protable drive, I would look for another one fo these.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good quality and convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great device to provide back up and storage to any computer sustem.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Fast and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install the included software. The drive works well without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying external HD and it was very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good xbox external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my xbox one. I like that it is portable. No problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine. I like the shape and size of it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Exactly what I needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my PS4 and computer. After figuring out how to convert the hard drive itself to FAT format for the PS4, it worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WORTH FOR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD product of same kind, Works very nicely. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good luck with WD drives. This one is slim and portable.

    I would recommend this to a friend