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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,703 reviews
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Fast and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install the included software. The drive works well without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying external HD and it was very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good xbox external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my xbox one. I like that it is portable. No problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine. I like the shape and size of it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Exactly what I needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my PS4 and computer. After figuring out how to convert the hard drive itself to FAT format for the PS4, it worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WORTH FOR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD product of same kind, Works very nicely. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good luck with WD drives. This one is slim and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Works perfectly and simple to use. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It was extremely easy to use and transfer data.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked well for 1yr, then died.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 1yr, then died outside of warranty. Did not know Geeks don't repair printers. Was not told when purchased or I would have purchased the warranty to replace the darn thing!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for xbox one expanding the memory. Very easy plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small package Big punch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought to store my music and I love it a must buy for any one who DJ's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great for backing up important files and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Right size and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand, it last longer than other brands. The price is wonderful, timing couldn't have been any better. 1 TB is perfect for the job

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband and he loves it. Has plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great filter for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some where to back up my files and it was grest for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HDD to back up my wife's macbook. I literally plugged this in and I as able to start the back up process in a matter of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. It stores my whole computer and I don't have to worry.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport Ultra 1tb External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing all my pictures and documents are safe on my passport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very portable and has a great memory ..easy to load and format

    I would recommend this to a friend