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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HDD to back up my wife's macbook. I literally plugged this in and I as able to start the back up process in a matter of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. It stores my whole computer and I don't have to worry.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport Ultra 1tb External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing all my pictures and documents are safe on my passport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very portable and has a great memory ..easy to load and format

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does exactly what it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores all my files and has enough space to use for a computer backup

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Right size portability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy connect, lots of storage, fast load, portable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good reliable product. has free cloud space so your back is secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to set up, but once it was set up, it was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to back up my files to a hard drive this one was suggested to me it worked great and still lots of room to add more stuff and was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product that is easy to utilize for external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it was cheap. Great for the price and its economical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive for saving documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works silently and comes with adequate backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and great buy. I use it all the time to back up my lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive and easy to use. Plug and use, Good design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ext. drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to back up my PC and still have tons of space Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport ultra was very easy to use and connect to the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excatly what I was looking for! Its compact and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. 1TB is plenty of space for storing music and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good device to add memory for laptop backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to backup my new Samsung laptop. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hard drive for the price would recommend to a friend

    I would recommend this to a friend