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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and great buy. I use it all the time to back up my lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive and easy to use. Plug and use, Good design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ext. drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to back up my PC and still have tons of space Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport ultra was very easy to use and connect to the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excatly what I was looking for! Its compact and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. 1TB is plenty of space for storing music and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good device to add memory for laptop backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to backup my new Samsung laptop. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hard drive for the price would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to someone with an Xbox! And needs additional storage space!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good Backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to backup a computer before having repair done. Works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    xbox one external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my xbox one and i haven't had any problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the ease of the interface and the operations possible.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great WD quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable Western Digital quality and excellent price/value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to back up programs. plenty of room to store a lot of information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy backup setup worry free. It automatically backups your files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. It was easy to install and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I have used these for years and never had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's meant to do. Lots of storage for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.0 is fast; encryption is good data protection feature; easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and consistency is key here, always functions properly

    I would recommend this to a friend