Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for saving memories

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great I can save all my stuff easily. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Will purchase again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectation , speedy and reliable I will be buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and effective. The product was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for extra storage for our XBox One. It worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought for an even better price. Didn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good mobile drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price. And the speed is fast. This is a good mobile dirve.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price, should be perfect for my use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for storing pictures, exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra storage space to back up all my pictures and music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get the hard drive to back up any of the pictures on my parents' computer. It would back up everything else though. This will be going back and will try another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had zero problems with product, definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did all it had promised to do. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great backup device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is small and doesn't look like a drive. Compact and thin

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happily surprised to find such a great product at a very low price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for the price. ill be buying more of these in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Compact and portable. Great for storing photographs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great amount of storage for pictures nd music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tons of pics and music. This item is good to store pics.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Used it for xbox one extra space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend to use on his xbox one for extra game space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly a good investment much needed and necessary product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente hard disc easy to sync and very helpful at the office

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Store and Backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use it to back up my desktop and storing music.

    I would recommend this to a friend