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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 5,703 reviews
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good drive, software needs fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drive works well enough, the WD Drive software (optional download) could use a bit of work. Sometimes it hangs up on wake from sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works without flaw. It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy back up drive to use. Self explanatory. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to use to transfer files. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was cheap in price. Can hold a ton of photos!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hard drive for the money. Great for back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use,works great, and it is a great storage device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues with this product. Easy to get started and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive worked out really great for what I needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stored all of my music and movies in one place and it's fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend this hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and use. Backs up quickly. Priced right too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mac and after reformattinng it works great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job. Small compact and easy to connect. Durable too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storage and backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great portable drive for storage and backing up files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is compact and easy to use, no issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great especially if you have both Windows and mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and can be used on both Mac and Pc! Price is cheaper compared to other external hard drives with the same amount of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised it failed out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any issues with the product once I got a working unit. Picked up the unit from "order online pick up at store" so I had no history of the item and what it went thru but immediately out of the box the unit failed. I returned it for an even exchange and worked right away. I guess I was the unlucky one. Otherwise the unit seems great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use right out of the box. Just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was great for storing all of my wedding pics!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cheap and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of it was well worth purchasing for backing up laptop

    I would recommend this to a friend