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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,703 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well, so far so good. I like the compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mass storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome!!! Easy install and ready to use out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could copy all my stuff from computer and still lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is just what we need!! It is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Disk Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this drive, so far. I can write data to it at a rate of 100 MBS, that is very fast compared to my older USB2 drive. Also, the drive can be password secured, making it extremely difficult for a non-expert to read your data. Unfortunately, WD's protection scheme may not be good enough to prevent data access by an expert hacker.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Xbox One Expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was perfect for my Xbox one. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good hard drive and affordable price. Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great small drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is efficient and portable providing great results.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for small business to insure back up an compliance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, great product. I had it for $50. A lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I expected. I have absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very easy and very fast I recommend this to everyone ...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 1TB hard drive with 3.0 usb connection. Fast and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    it's easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for saving movies and a backup if you don't like cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First experience very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Would recommend highly for people at any age !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. No problems with it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast set up. No problems with the product so far

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    solid product and reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase external hard drives twice a year and have several different brand models. These have proved to be the most reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and carry. I got Best Buy gift card. Nice one

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    1TB for $59.99!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to compliment my MacBook Air and it works great.

    I would recommend this to a friend