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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra space to backup files along with cloud backup...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more memory for my Xbox one and this fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serving well as a replacement external USB drive for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device ready to use on my computer to,back up files

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and fast. Another thing very good and concise.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of space needed for an xbox one. Good product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Economical, light, compact and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Fast but 2tb is a better deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked this to my xbox one and it works great. No reliability problems so far. It's very fast but the 2tb version is a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very reliable backup external hard drive. Good One.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital brand makes good quality hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was more than I expected. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    for a good price it does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, excellent storage for all of our family photos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage great item for the price? Tons Of space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than buying a flash drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device, lighter and nicer than the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy device to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy device to use for beginners and simple instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    On sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale good size for backing up photos and files.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight. Fast response time. Highly recommend,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Met my storage need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third portable hard drive and I love the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good passport drive I would recommend everybody to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as stated by the Geek Squad at the Best Buy store.

    I would recommend this to a friend