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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,703 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight. Fast response time. Highly recommend,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Met my storage need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third portable hard drive and I love the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good passport drive I would recommend everybody to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as stated by the Geek Squad at the Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Lots of storage. Fast saves. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. It provides excellent backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly portable, easy to use, more memory than I will need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive for the money compact and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed! Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are reliable and easy to install. Go to for us.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works perfect for a xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for extended storage on a Xbox One. Works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external disc amaizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just what I need it with a lot of space and super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed to back up my computer files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I needed. Very easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product, super easy for use and great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install. Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Transferred files quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xbox one. Very easy to use and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great price for such a large drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly and can't beat the price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and it does the rest just like they promise

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held all of the required info that I needed it to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to hookup and download all my games onto..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with a good price+$10 coupon from Best Buy

    I would recommend this to a friend