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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xbox one. Very easy to use and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great price for such a large drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly and can't beat the price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and it does the rest just like they promise

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held all of the required info that I needed it to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to hookup and download all my games onto..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with a good price+$10 coupon from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used when keeping old info for my new computer; excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for on the go use. Slim and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for use on Raspberry Pi project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was instantly recognized and work just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one previously and satisfied with the ease of using

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of it .Makes it easy to put in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several. Very dependable. We will purchase more

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity it's great, and its compacted to carry on

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great harddisk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a MacBook and it works perfectly good with that.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    WD Software doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive at a great price and needed to copy some work files. After installing the software on my computer, the files would not copy to hard drive. Frustrating! I then went back to the Geek squad and the guy calmly told me that the software was junk and not to use it. He said to do an Windows Explorer copy and that is what I did. Worked perfectly! Thanks Best Buy,no thanks Weastern Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable hard drive for the price. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good item, low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item, low price, good item, low price, dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup. Easy configuration. Instant backups. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value would buy again. Easy to setup. Yada yada yada

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    worth for the price.!! great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth for the price.!! great deal and i would refer it

    I would recommend this to a friend