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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,592 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong. Bought this item a while ago and it's still like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has had no issues so far. We have been using it quite a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old one with a new one and now the pic is running fast and smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good drive. fast read and write speeds and it is very small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad used it to back up my Asus computer when I had it in for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Just was the hard drive I need. Good rate of transference. Solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much and look forward to using it for a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for this brand, run very well n good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this as a gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a similar device so I told my son he should get one. Hence a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Western Digital Drives there all incredibly fast and last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a computer backup system, to make sure projects get done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a very good hard drive for the cost. My only suggestion is to make sure it is stored in a shock resistance case to protect the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended this and I like it; thanks for the recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETREIVING DATA FROM A BROKEN LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT DID WHAT THE TECHNICIAN SAID IT WOULD DO. I AM HAPPY WITH THE PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in handy I needed it for class and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and predictable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. 3.0 is FAST!!!! You canalways count on WD hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right and works as described. Very easy to set up...plug and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought it on sale, great value, won't work on a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice thing to have. Peace of mind and good customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good as always... worth the price and was neatly packed..

    I would recommend this to a friend