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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,558 reviews
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Works well, low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive works well. The external hard drive was inexpensive for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great and is fast. Would recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drive, I've bought 5 of these with no disappointments..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for my son, who wanted to be able to back up gaming stuff. Nothing fancy or special, but operates fine - OK Value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty good transfer rate. Works well for back-ups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another awesome product from WD! Highly recommended ecosystem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my external hard drive. Sturdy, and has a good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backing up my data is quick with this external drive. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best external hard drives I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, works perfectly as a backup to an internal hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for backing up local files for a remote worker. Ended up going with a different backup software, but still offered by WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the W.D. passport to back up my files and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the excellent product save the document & take any where.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected! Using as a backup device. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged and play and was able to transfer my data fast and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses to store all her photography pictures works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I've bought, now for both kids and myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use and quiet. I really like the small size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact for safe deposit box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far as a primary hard drive imaging archive that I do every six months and put in bank box for catastrophe avoidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best portable ext hard drives in my opinion

    I would recommend this to a friend