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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,558 reviews
  • Rated 5 out of 5 stars

    Excellent Back Up Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has worked great for back up purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and does it's job. Haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by Geek squad and I like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much junkware, easy to use. Seems pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it and it works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it and it works perfect and it is save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly Easy to follow the instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best buy is best buy for any electronics !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have backup and help with the stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great it done what it was supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was used to save my information on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little backup hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member when a tb of space was easily $200? I member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Guy said this one was the best for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a portable hd that does its jobs, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small size, fast access.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go-to drive for a backup solution for my Clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My passport drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no trouble with it and I'm photographer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product does exactly as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems installing or using this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale before Christmas only to find it even cheaper after the holidays. Works as expected. Easy install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for holding pictures and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could load this hard drive up with music and plug it into my car and use it as my mp3 but it doesn't work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of this, no problem with them since 2010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and must have lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and must have lens For all cannon owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good external drive fast light weight, awesome.

    I would recommend this to a friend