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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,558 reviews
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product, Great Service, that's Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for DJing and holds many songs, never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to a save and store pictures as well docs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and has perfect amount of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed additional space - great value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked as advertised, very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I expected in a backup hard drive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an external hard drive for my xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, and very accessible. Love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and working fast..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. I almost use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this brand in the past. It's Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Hard drives have always been good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive from past experience with Western Digital they have always been a very reliable brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a hurry to make a decision so I was offered to this hard drive. I wish I bought the 2T drive instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage and convenient for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MyPassport successfully for many years now and would recommend having a couple at all times,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    you can save files to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nothing impressive, one way or another. It does what it needs to do. But I write this review because it's listed on the website as featuring a "Tough, compact design" that resists shocks. That's ridiculous. This is cheap plastic that feels like it would break if you dropped something on it. It works well enough to store memory, but I'll be careful not to bump mine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting on this product for quite sometime now. Now that I've purchased it, the product does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long time wish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a HDD and i was looking for this for a long time and i grabbed it. Very useful and handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good producy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the hard drive is doing its job. No complaint here. I will update should I have any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised and got it at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the backup on sale plus Western Digital has a good reputation. Have it set for my W10 backup drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reformat to use on a mac, but I put my files on it and shipped it off to client. No complaints.

    I would recommend this to a friend