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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,558 reviews
  • Rated 4 out of 5 stars

    Apple tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Siri ability to search shows. Larger remote is good. Have to download apps when setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for storing my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as was promised. I am not very tech savvy so I took Best Buy's recommendation. Am pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for music storage and the WD Passport provided very fast transfer speeds - worked as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not as slim as Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as slim as Seagate, but not bad. The Seagate died in hot 95+ F weather. Hoping this will be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful in an emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my pictures and data on my laptop quickly and this product did the trick effectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran out of space on my mac. This was wonderful I uploaded all of my pictures and now I have space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and seems fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One and it seems to work well and is fast enough to load games quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use light weight. Perfect for my use. I did look at a few of these. This was best for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but makes the phone heavier. The case works well otherwise. I would buy the product again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast external drive for laptop with small SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast file transfer times and compact design. Very pleased and plan to buy another for dual backups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good brand as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to install the sofware it comes with inside the drive and it doesnt say instructions..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compatible with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few glitches getting it set up, but their customer service is awesome, with minimal time on hold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avid photographer and is good to have an easy back up for all of my photos. Would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has not had to use his yet, so I can't really say how useful it is to him at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a photo storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take thousands of photos a month of my kids I needed somewhere to store all my photos and videos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK but I think I'd go at the Seagate if you have a Mac

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a month ago. So far so good. Am satisfied with the purchase. Hopefully it lasts long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should.Makes a little noise when operating. Not the fastest drive but does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price & speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad in speed for a portable drive. Pretty good at USB 3.0 speeds for such a small drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portable,dependable,reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drives fail...redundant backups are a must! I have a few of these and some larger ones.

    I would recommend this to a friend