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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,558 reviews
  • Rated 4 out of 5 stars

    Great cheap hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really practícal and fast. Recommend it to anyone who is looking for a quick storage solution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I expected..using as an alternate hard drive for my sons gaming...everyones happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to send to Cuba and does not work there, so be careful, do not waste your money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was running out of space on the computer so we added this to free up more storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is doing a good job. The sales associate helped me select the proper product. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not good on xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit on me in 6 months not good liked it for a while.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and good hard drive I bought this for a gift and it's no problem just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    storage is storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seemed ok, and will work with any computer. Just try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged in and worked right away, but the backup ran for a long time the first time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not backing up some files that i dont know why. other than that its ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for my Daughter's Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product in the past for myself, and have now purchased for my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great harddrive for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a harddrive so that i can take my home computer materia on the road

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mac issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues getting it to work with my Mac. Not intuitive and user friendly as I expected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good external Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive which I needed for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    It good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice, lots of roor and use for all my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job for its size. May need a second one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is almost non existent and it does it's working behind the scene.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and flat easy to Cary easy to typ pretty fasy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup and connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by my store salesman who sold me my new computer for added security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good back hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my files. Its seems very slow though.

    I would recommend this to a friend