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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,558 reviews
  • Rated 4 out of 5 stars

    Back Up Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient drive in that it also encrypted which further protects the data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good hard drive for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful and SECURE hard drive for storing media and general data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device is user friendly and meets the advertised standards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive. Decent value. Bought in a rush but I'm happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Works well with Windows and Mac. Easy to carry in pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loads fast doesn't take long loading big files great hard drive for the go to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features and the ability to be able to store all my information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the price just wish it was a little easier to install and mange

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used nothing but WD back-up drives for years and been very happy. However, I must have become dumb over the years, because I hace had nothing but problems. It is probably me, but I would expect clearer instructions on installation and usage. I still love WD, but would be very careful the next one I buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Competitive Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good availability and a competitive price. Found everything in one location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    don't have anything to compare it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked and was easy to use. There are instructions included with the item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but could offer a few more options for file selections, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides needed Backup Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to much to say, works as advertised, and allows for routine backups..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a convenient hard drive, reliable and easy to carry around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back-Up is a back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really figured out how to work it yet. I tried to get Geed Squad to show me how but you needed and appointment and I didn't have time to wait. Plus I didn't have my computer back from repair yet. If I don't figure it out soon I will try to get back to Best Buy and have them show me how it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal would buy it again but wont have it will last along time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's a good external hdd .. but a short usb cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good external hdd .. but it comes with a really short usb cord .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer and accesories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy ad the serve that they provide,me during my store visits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it was designed for but is not very straight forward to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for another harddrive that I wished I'd have replaced sooner.

    I would recommend this to a friend