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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 4,558 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick, lightweight drive. Only a single cable, no separate power cable. Good size, good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a password protected backup drive and the WD seemed to fit the need. I had difficulty getting the drive to work on both of my PCs and considered returning it. I called the WD support line and they were very helpful and patient in walking me through the steps needed to download their newest software. Now, the drive backs up both computers as desired and I have the piece of mind of having the drive be password protected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    straight forward

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old portable hard drive and was surprised how much storage these things have now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent storage device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect with my MacBook Air. Very convenient and easy to use. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best price in town

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! & Best Buy had it for the best price ! I like that I could use it on my mac too

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent and robust HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for over 6 months and it's working smoothly with no errors or glitches what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on good product. The instruction manual cleared showed how to use the product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and handy. I travel a lot for work so it lessens my need to take documents with me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    EXTRA MEMORY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS GREAT I HAVE 2 NOW BEST FOR STORING MOVIES MUSIC ETC SO IT DONT CLOG UP UR PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great addition to my xbox. I don't have to remove any more games. easy as 1, 2, 3 to set up. wish I would have brought this when I brought my xbox

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works as expected, and is used to back up an iMac with time machine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked superbly it did everything that it said it would do. Going to buy some more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device, I needed extra room to store files and this has come in handy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and fast transferring files. Can also be used for gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is Great deal and a very good price for 2td external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate and use. Just take out of the packaging and plug in

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light and easy to use, these drives leave nothing to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Data storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some larger storage for my music, and this worked well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for a TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for just 1 TB. Holds plenty of games. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect product for backup uo data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a windows 7 computer that has an eminent hard dive failure message popup[p so before i changed computers i had backup my old data so asked around and was told to get the WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - got all my data backed up and when changed computers installed everything from my sd and i didn't lose anything

    I would recommend this to a friend