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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,558 reviews
  • Rated 2 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I purchased this hard drive several months ago as I need extra space as a film professional and graphic designer. The unfortunate part is I dropped it once (not that far from the ground either) and my Mac no longer recognizes the hard drive. It did once, but would not let me read or write to the drive. I switched out the connection, but that still didn't help. My next option would have to be data retrieval and replacement of the drive itself. I would not suggest purchasing this drive if you plan on keeping important files.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and fast, easy to store anywhere and very portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox one. Set up was easy and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and easy to use device It has been very useful

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these passport drives. Compact, fast, lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with 1 year warranty and excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does the job, all at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wonderful product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very reliable. You can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great USB back-up portable drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great bang for your buck.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    import and export speeds can always be faster but this is a better than good product at a better than good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a lot of memory at a very good price. It is easy to use and it works very well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many pics on our cell phones and now have a safe place to keep them. Great purchase and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for backing-up system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend recommended we get this product to automatically back-up our system. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 TB portable hard drive is sufficient for my needs and works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external drive for the price would highly recommend it!~

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you expect. I just would prefer the sub to be attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is going to be nice to have a backup for my hard drive. I'm tired of losing things. Now all I have to do is remember to use it. I do wish that the connector part was a little more stable, I have seen them fail due to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Placed in PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in my PS4 and not it has way more space for games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need it for! I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Solid product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, good performance... and good price.

    I would recommend this to a friend