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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,835 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best reliablity of all drives i've used keepall the important stuff of a comp that can crash or be hacked.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hard drive that would give me more storage and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Graet for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with any computer. Easy to set up and down load data and use for back up . compact and does not need power source so you can use it any where such as a long flight to watch multiple movies of your choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use and great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Got this on sale. Love it so far. Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive. Been using internal drives, externally. This is much more compact and fast with the USB 3!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value but slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for video editing. I had been using a Thunderbolt drive and was hoping to replace it with this more cost effective solution. However, as soon as I plugged it in, it was apparent this drive was quite a bit slower than my comparable Thunderbolt drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I would recommend it to my friendx

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a fee years now and it works just as good as the day I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me run my computer faster, and its fast too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is just what I needed for my game system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several external drives, WD is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just plug and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far worked fine. I bought it to backup my data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it needed the extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to hold the many files worked great right out of the box plugged it in no problems .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for those back ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem using it, installed quickly and easily.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Saved my bacon & data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P&P -- transferred data from older backup drive that had power switch failure -- works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works just like it is supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Worked right out of the box just like it was supposed to. Just plugged it in. No Fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Plug & Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are more competitive prices around, but this had to do on short notice. Otherwise, it's a great portable hard drive - good weight, works well (for now)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact, sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and a same-brand case for my son (Mac). Easy to set up. Compact, sleek design. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, fast and very functional. I'll be purchasing more and highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install. This product has good support software included and suits my storage needs.

    I would recommend this to a friend