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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,835 reviews
  • Pros mentioned:
    Storage, Usb 3.0

    Rated 5 out of 5 stars

    Great Hard Drive for External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Large External Storage, connects easily, USB 3.0 speed, works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Handy backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size and compatible to both USB 2.0 and 3.0 make it an ideal backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for a beginner, quick transfers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easy set-up. Files transferred quickly. This is my second WD Passport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer hard drive. Easy to use and stores tons of data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great affordable memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is easy to use and gives you a great deal of memory to store all of those photos and documents you just can't bear to delete. It is an easy way to transfer important files and keep them available for use for long periods of time. It is nice not to have to reinvent a common template over and over when it is easily accessible on the USB drive. Much cheaper than a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have at least four different computers at our house along with a few tablets and cellphones. With this external hard drive we were able to store all of our photos, videos, and important documents in one central location. Once we have saved them it is back into the fire proof safe for our external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    For myself and one for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and handy to travel with for work. Great for storing pictures on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Fast and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast external, easy to carry with me, reliable and relatively durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Light and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, portable, and just the right size transferring files between servers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy setup and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to use. Loads of storage space as well as icloud backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for XBox one extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for extra XBox one storage. Just plugged it in the setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Very god for storing designs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for storing machine embroidery designs and when I go to class I have everything right there with me. I like the size of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small external hard drive for 2TB storage that is easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great storage capacity and ease to use. Thank you BEST BUY team.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage, Usb 3.0

    Rated 5 out of 5 stars

    Works great, no problems and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be a great drive for me for extra storage of files that I just do not have room on my computer. It is usb 3.0 so it transfers fast and has not failed a single time. It also works on every device I have plugged it into. Highly recommend!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and easily fits into fire safe box. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external hard drives have been very reliable to me and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job to store games for Xbox one. Great product for price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to yse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space and pretty easy to use. Wish it would have asked more questions in set up to eliminate some of backup stuff as backed up things didn't really need backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 6 passport drives from WD and everyone are still working. Even the 250g, I have had for some years now. Grant you I don't use them every day, but a least once maybe twice a week. They are connected and disconnected every time, so that give testament to the cables. Your mileage might be different if use on a daily basis. I won't buy anything but WD drives.

    I would recommend this to a friend