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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,835 reviews
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Just Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having looked at and read multiple reviews, I decided to try this unit. It was so easy to connect via USB. The added bonus was it has USB 3.0 as does my tower computer, so my backup went really fast. Catching it on sale Best Buy had the lowest price anywhere on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine and the Mac time machine makes it s-o-o easy to make backups. Powered by USB, no external power required. Be sure to purchase the PC or Mac model. The PC model can be configured to work on a MAC but why bother when you can get a Mac model straight out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter to use at college. Compact, secure and easy to use. Perfect for the purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive continues to work flawlessly and the set-up could not have been easier. Just plug & play. Am using Windows 7 pro and the drive appeared in the drive list without any complications. I did not like the letter that Windows gave it so I changed it wiyhout any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for additional storage and wanted something to add to my 500gb WD external hard drive. Couldn't be happier with my purchase. Plug and play, fast file transfer and PLENTY of space! Would highly recommend this product to anyone looking for affordable storage solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    works fine, huge space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. I buy them for myself and others in my office so I occasionally upgrade users in need of more disk space. This purchase was an upgrade for an officemate who also upgraded his PC so the larger drive and the newer version of USB were welcome e upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the product knowing little about it. It was easy to use and reliable. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    This device does exactly what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup and picture/video storage device, and it works like a charm. I don't have USB 3.0, so needed something that would work with 2.0. It's fast enough for me, and gives me a nice secure feeling that I won't lose all my old photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive as a backup for my new computer. It works flawlessly in the background so as you forget its even there. I would highly recommend to everyone who needs to backup their computer

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store music, movies and more with this WD My Passport Ultra 2TB external hard drive, which features a USB 3.0/2.0 interface for wide-ranging compatibility and fast transfer speeds. Password protection and hardware encryption help keep your data safe.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Great compact portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent compact 2GB USB 3.0 drive. It plugs directly into your USB port and does not require any external power supply. It is best to use a USB 3.0 port as the transfer is several times faster over a USB 2.0 port (from 10 MBps to 70 MBps)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome porduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was amazing. Works perfectly with my xbox one. I have had no problems whatsoever and will be buying any other one for my desktop computer once I have my desktop come in the mail

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back up is easy to use. The set up process wasn't the clearest but easy to figure out after a short time. After it is set up it is very easy to use. Price and size were the perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up my work files and personal files. Sufficient storage and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great hard drive when you need lots of memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second my passport I have purchased. They are user friendly and pretty durable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent product - does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a professional photographer, reliable data storage is extremely important. I am very happy I chose the WD - My Passport Ultra 2 TB External Hard Drive for my redundant storage needs. I highly recommend WD products for safe, reliable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, not too large in physical size USB 3 drive. I bought it to back up various computers and it works well so far. I haven't had it long enough to comment on longevity, but Western Digital is a known brand, so I expect it to last.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech genius but I know that this external hard drive did the job I expected it to do. It's backed up by 2 TB computer drive well. It saved all of the data completely and without error. This drive is also small, sleek and attractive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Just plug it in and start transferring files. I use mine to store online books, pictures, music, powerpoints, and documents. FYI: This is a completely mobile device. You don't have to have an electrical plug/outlet for it to function like some others require. It has a USB and you plug it in and go. It's small--qbout 4.5 x 3 x 0.75 inches. The only con was the price...very expensive. Hope it lasts. My last passport didn't hold up well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    GREAT PRODUCT, GREAT PRICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I use it for my Xbox One since the internal memory is only 500GB and the games take up so much memory each that you need an external memory unit. You can't beat 2TB for $99.99! The unit is easy to setup and I've never had any issues with it, only issues I've had was in regards to updates on my Xbox One console but the easy fix was to install this product just like I did on day one. Note that I've never lost any data on this product or had any data corrupted; this works great and is priced absolutely fair!

    I would recommend this to a friend