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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,835 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get a backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug n play set up. I use it for auto back up and to manually save files directly to it. I like that I can set it to auto backup up different drives at different times, and I can check to see when the last back up occurred. Works as hoped!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Great value and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for more storage at a good price and performance. This unit met my objective.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended and Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth with Win10 no issues, nice product, does everything needed to store and retrieve files. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive the two TB is plenty large enough to keep movies and pictures on

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this Passport Ultra for almost three months now and it has worked great. I have another Passport that I also use for other files. I have been using that Passport for about six months. I am pleased with both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup w/ Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to purchase this to expand the memory of my Xbox one. Figured it would have a long setup process, but I was wrong. It was as simple as plugging it into the back of the Xbox using the USB cord it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Holds lots of videos & photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the WD My Passport Ultra 2 TB External USB 3.0/2.0 Portable Hard Drive to backup all my photos, videos and recipes. It is very easy to use. Just plug it into your pc and transfer your photos. So easy. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Back Up Drive Failed and I needed a new one. The old BU was a standard size. I could have purchased a new drive and installed it in the old Simple Tech aluminum case but the price and process did not encourage me to go this route. Instead, I purchased the WD - My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive - Titanium. Right price and was up and operating in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Amount of memory fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2T memory fits my needs. Size is convenient. Wish it came with a protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great transfer times. Having 2 terabytes of storage is also great. If you need portable storage, this is the drive for you. Will purchase another if the occasion is needed but not anytime soon. Thanks for a great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does what I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this external hard drive for a few months now. I use it for comp backup, and storage. I've previously had 2 other WD drives and they have all worked great, so I figured I'd stick with this brand. 2TB size is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several in case one fails, and prefer to keep my files on a portable or external in case of computer crashes. easy to share files, as all that is needed is plug n play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Outstanding value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me by a family member, and when I picked it out, the salesman said that I had made a great choice and told me it was as good, if not better than a higher price brand. I couldn't agree more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for Xbox One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect expansion for the xbox one. no power cable needed, powers right off of USB cable, and it's tiny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a basic mac class at best buy and backing up my Mac was discussed. After the class I purchased my passport and was happy the price was less then I expected to pay and easy to use. My first time backing mac up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Ease of use and the performance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the portability of the drive and the Ease of use and the performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    got it for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for thr xbox one to hold my games. It works great. The only issue with it is you have to format it right away on a computer. You also have to remove all the partitions on it in order to work for the console.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice solid safety net.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive operated smoothly and quickly. No 12 step setup program here. Fast and compact. Works as I hoped and expected from a proven company. Fully expect to still be using it for at least five years no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive because it did not require an external power supply and was password protect capable. The setup was easy. It is small and easy to pack. I am very happy with this purchase and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Sturdy, reliable portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy plug and play design and very reliable like most WD products

    I would recommend this to a friend