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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,835 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to have Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love WD products. I had a WD 1TB hard drive that needed to be plugged in, that's how old it is. So It was a no brainer to get a 2 TB that is smaller and doesn't need its own power source. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some work done on my computer and asked the tech about backup. He reccomended the WD Passport with out pause. He was right! Quick and Easy! The installation and use went with out a glitch!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed software for backing up the computer is not what I would use. You would think the companies would figure out a better way to backup file to an external hard drive and make it seamless when viewing or using the files while they are in the hard drive. I find it easier to just copy the files from the computer onto the external.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A lot of storage in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High storage capacity for a reasonable price and in a small package. I'm very pleased with this drive. I can store all my backups and still have plenty of space left. Read write time is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Excellent and most reliable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a photographer that uses these for storing my photos. I've used them for years and have many and (knock on wood) haven't had a failure yet. The USB 3.0 is fast and works great with photos.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this device is good. It is small size and big capacity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great, cost effective backup HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this boy up on special; got it home, plugged it into my XboxOne to expand it. 5 minutes later it was set up and being used to store my new games! No issues, no delays, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Big capacity and small at the same time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to get the 1T hard drive and purchased the 2T one as the price is right. Have been using the WD hard drives for many years and don't have a reason to think about another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of space on this drive. I am using it for my Xbox One and it has room for a lot of games. It is a really good design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , holds more than enough storage. Portable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for XBox storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son's XBox 360 was filling up with new games and he didn't want to keep deleting older games. This storage device works perfect and give more than enough storage for all of his games.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PS4 Backup NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy just put 2TB of extra space on my PS4 for under $100. No extra power needed and so small you can't tell I have it connected to the PS4. So necessary for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Compact and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfers quickly via USB3. Feels like it's built well and functions as expected. The included software feels a bit clunky but I do not use it. Just open your folders and transfer away.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 1TB external hard drive for just $49.99 on sale. It worked great out of the box. I've bought another of these hard drives and it's reliable. I also like the compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backing up all my photos on my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my computer crash & I lost all my digital photos! I bought the 2TB external hard drive to backup my photos so that will never happen to me again! It has given me peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport 2TB drive is small and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug in and download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Geek Squad member who helped me; simple to use; just plug in and start downloading my photo library for safe keeping!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB 3 provides very fast disk backup operations and file transfers. The small compact size makes it easy to take on the road for backups while traveling. The price is competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use and very secure. You can have the device auto-unlock when connected to a trusted computer of your choosing. I unsuccessfully, tried to hack my own device!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent storage at wow price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has done its job well helping users store their data with this 2TB portable hard drive. It's really fast moving, copying files from my laptop to it and produces no noise at all.

    I would recommend this to a friend