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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,835 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great add-on to XBox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to expand the storage in our XBox One console. Worked right away and hasn't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb 3.0

    Rated 5 out of 5 stars

    Excellent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. It’s very compact for a drive that holds 2 terabytes. It comes with backup software, and a carrying pouch. It’s USB 3.0, but it works fine with USB 2.0. I am thinking about purchasing a second one when they go on sale again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think is good product but with room for improvement on speed and price, I still think is one of the best external hard drives in the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Ultra 2TB Ext USB 3.0/2.0 Portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to find in the store and was set up in less than 15 minutes. Instructions are adequate and the data stored is easily accessed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Helped me out big time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was crashing and had to get this on a whim. Great pricing for the quality and amount of storage. Very impressed!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    it just frickin' works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device as a additional media file storage for a mac, so the software that was pre-installed never was used. I created the mac partition and started saving files. That's it. It works. About 5 mins from starting to open the package to storing files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very well made and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, has all the room I need, and is built well enough that dropping it a couple of times has not damaged it. I hope it lasts for years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is so easy to use and lightweight! I swear it took longer to take out of the packaging than to set up and use! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great HD for all your movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great hard drive for all your music, movies, pictures, for everything, it's just a Little big than the 1TB HD, but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to store music files for my drum machine. I like it because it's small and has plenty of space to store all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quite and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive run quite and very fast even with USB 2. I don't know how long it will last but I owned three WD 500GB before and it still working.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD Passport. I am very pleased with this product. I purchased my first one about 5 years ago and it is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice for backing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older passport and this one is nicer and faster. It's good to have a backup just in case something goes wrong with the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 2 TB external hard drive. Had to convert it to work with a mac when I first connected it but has worked flawlessly since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External HardDrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised, works great! I use it to download Video's and hook it right up to the USB ports in my TV's. Easy to use. Plug & Play literally!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good external backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions quite well, as a plain vanilla backup. The software that comes with it is bulky, unnecessary (unless you really want to use WD's backup s/w, etc, which i do not), and does not download properly (gets stuck in the middle of a very large download).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup for computer files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to backup files on two laptops with memory to spare. It is the perfect way to save files you do not want to put up in a cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been scanning all my old photos and wanted a second storage device for a backup of my treasured photos. This fills the bill wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Solid HD For Rugged Purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for offshore work and it can get banged about quite a bit. I've never had any issues with this HD and continue to buy the WD brand only bigger storage whenever I need them. Durable and reliable, I continue to be impressed by this make and model.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my WD 2TB portable hard drive daily for my Mac. I use it to free my computer HD of daily use and keep all my iTunes and iPhotos on.

    I would recommend this to a friend