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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,835 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and works great with windows. I'm not a technical computer savvy person, so it took me some time to get it compatible to work with my Apple laptop computer. Once I did it works great for both windows and Apple MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used thsee drives for years,works great.just make sure you disconnect after shutting it down from desktop first.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid product - seamless startup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these drives and they are great products. My oldest is 2012 vintage and not a single issue to date.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It`s best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi everyone. WD quality and best portable 2.5` hard drive. I had a 1tb and now I have 2TB, + 2TB external all WD brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable external hard drive. It's easy to carry around with my laptop, easy to set up, and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for what I'm using it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Daughter-in-law pick it out for me. Just needed to get something simple for external back-up storage for my pictures. I love taking lots of pictures and wanted to make sure I would have them if something happened to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast and portable storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space for a small drive. Bought this for use with Linux OS (reformatted to ext4). No problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up on and have been very pleased with it's performance. It has been reliable with no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to back up my old PC before I wiped it to factory when I gave to my mom. Was able to plug right in to new iMac

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Simple and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time for work. This hard drive comes in a great, small form factor. Dependable and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome hard drive for my Xbox One!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive for anyone wanting to expand their Xbox One storage.Easy to use and a great price!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive currently is our main back up and has not failed in these 6 weeks. It so far works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use with my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a bit of research for drives, I finally decided this one would be well suited for my needs. I use it as a backup drive and for storing movies, music and photos. I thought I would need one of those Mac-specific drives, but found that to be untrue. This hard drive works perfectly for my needs. My computer reads files with no delay and I am very pleased with this product. It has a sturdy case and design but is still sleek. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport ultra 2tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Would recommend for anyone looking to get more storage space on their Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a backup unit previously, and it was to hard for me to understand how to use it, this is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for backing up my photo's for my business. Backed up everything very fast. Has lots of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Super hard drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual WD is a great product and really like the smartware program that backs up the computer it is attached to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted for my frequent traveling it actually fully charged my iPad 4 times during my 12 hour flight..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive works flawlessly with my XBOX ONE. Very easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like WD products and they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using this so that I have a product large enough to hold all of my pictures. This one can really do it.

    I would recommend this to a friend