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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1835 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the ample storage space, ease of use, and compact size of the My Passport Ultra 2TB external hard drive. Many also appreciate its reliability and fast USB 3.0 transfer speeds, considering it good value for the price. While some users found the included software less useful or experienced minor issues with heat or weight, these concerns were less frequently reported than the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,835 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using to store music. Hooked to our network and performs as advertised. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect hard drive for movie, music, pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has a rock solid reputation for reliability, PERFECT for backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb 3.0

    Rated 5 out of 5 stars

    Great drive for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a plug and play drive, no external power required. I hooked mine up to my xbox one for over a month with no issues. Size is compact compared to some other options.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and compact, hope I'll never need it but not having it convinced me to try one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much in so little for so little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on an external hard drive but the best thing about it was IT SOLVED MY PROBLEM.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a large capacity portable hard drive, then this is an option you can consider on your list. Ease of use, no technical background needed, users have an option to use it as direct storage or secured storage (use of WD securty software is not mandatory).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good HD for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved all games from my internal hard drive onto this. Works flawlessly would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Apple Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great with the time machine app. Had my backups kicking off in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the hard drive to anyone wanting a lot of portable storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for this HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable HDD to transfer games from one PC to the next. This did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for music, videos, pictures, and game. Works perfect and can use it like a cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Working Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the drive successfully for a month without any problems. It works great connected to a File Transporter Sync for my own private cloud. I will defeintely get getting another drive for Time machine backups. This is my 3rd one and they are all still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of files for work. Helps keep me organized no matter what device I decide to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great hard drive..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and i can save all my downloaded movies..its sleek and very convwnient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive makes doing my backups a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get plenty of reliable storage space from a trusted brand and a great Best Buy price,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small reliably ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to supplement laptop disk issue and as a backup for school work. Easy too transport, fast for a disk drive and dependable. More expensive than other brands gives it one lower star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for newbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used an external hard drive before, but it was easy enough. I found better prices online though after my original purchase. There are great deals to be found on these products.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and back up your data to this drive. I use it for storing photos and video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive for storing documents from my computer. It is easy to use.

    I would recommend this to a friend