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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,467 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this portable drive to store the data from a crashed PC's internal hard drive. It x-fers the data quickly and smoothly. I've only had to access it a few times from my laptop and both times were very fluid. On sale it was a great deal for 2TB.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    good for XBox external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this 2TB drive, works nicely to add extra storage for Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product in order to copy and save too many files. The computer recognized the drive immediately. Went through the set up without any issues. I did not know what to do when the external drive asked me to run a program so I just stopped there and made a test copy and paste. Found the pasted item on the drive just as I believed would happen. Big smiles all around. Every file went directly to the drive without fail. I recommend this product to a friend and they made the purchase the next day. She had the same results as I did. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use, sturdy, very small and unobtrusive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old external 1 TB hard drive failed and I needed a replacement. Because my husband has had a great experience with his 1/2 TB Passport, and I'd used it, easily swapping between our laptops, I decided to buy a 2 TB version. Best price by far for the size/capacity, and the size is so small and unobtrusive that if I need to, I can pop it into my laptop case and take it with me. It is totally "plug and play" so I need not have it always "on line." Since it is powered by the USB cable, it is unnecessary to turn anything on or off, as I did with my old 1TB drive. Simplicity, indeed. I use it to Copy all my files, rather than doing Backups, and it works perfectly. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Very good basic storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, reliable and cost effective. Provides for an automatic data backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 1TB drive that I dropped. I use it for Time Machine backups and temp storage for photos I'm working on. The drive performs well. I can't even tell that is an external drive. It is as fast as using a drive internally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used WD external hard drives before but this is the first time I use their portable products. The drive works excellently as described. It's very handy to travel with. I'm very happy with my purchase especially it came with a price discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Instand memory upgrade for XB1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase for me. Plugged it into my XB1, let XB1 format drive and instantly upgraded my hdd memory by 4X. No hassles or long install problems. Plug n play! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that comes with this device makes it so easy to use. Just plug it in the computer does the rest. No need to do anything else it sets itself up. You can fine tune and change options. Great to back up all you important content.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these My Passport Ultra 2TB external USB 3.0 portable hard drives for 1.5 to 2 years now. All three perform well with my Acer Chromebook. They don't get hot in operation. Very good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Great USB storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Works on one USB port. Small, compact and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased previous portable drives in the past and they've all bricked on me. This item has worked well for me so far - I'm just hoping that they've improved the technology enough so that it does not have the same fate as the others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast WD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to back up a WD My Book drive that I have had for 5 years. The password protection and data encryption feature helps keep all of my personal data safe. And since it is portable I can carry my data with me if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly recommended external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by my computer guy who fixed by IMac that had a failed hard drive. He recommended s new external hard drive & told me to get this one. Small & easy to place on my desk & leave it alone. It is all set up to do my backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Lightweight small storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is small, lightweight and is plug-and-play. Works perfect as storage for movies and photos. Easily connects to any USB device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the XBox One does not have that much storage space so this is the perfect thing to purchase. It has so much room on it for downloadable content. My teen was super stoked with xmas present. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great gift for computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my brother in law. He's a big computer guy so this came in handy for storage of his work and personal use. Highly recommend this product for anyone who needs a lot of storage to free up your computer or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Easy to use with Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works and seems to be very reliable and easy to connect with Mac!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Well Made and Performs Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to carry all my photos and music on as I go from my home PC to my work laptop. I take it everywhere. It has performed well and I have had no issues. I still have tons of room. I am well satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The casing around this portable drive seems durable the speed that it transfers data is fairly quick considering that there isn't an external power supply. It runs off the power of which ever computer you plug it into; I mention this because that used to be something to consider, not so much with this drive. I appreciate the price per storage ratio it makes this drive a bargain. There isn't much I can say about this drive because we've all seen external drives before this Western digital drive is really good.

    I would recommend this to a friend