Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,467 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and easy to get started using. no problems at all. great instructions for set up

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...tons of storage ... great price! If I needed another I would buy the same brand again

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Have not yet had a chance to use this product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably recommend this to a friend, just because of the storage capacity and price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portability for data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been happy if it was cheaper by $10. But worth it against keeping data in the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device is easy and reliable to use. It meets the requirements for quick backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally a plug and go! Bought to clear photos off my laptop and this does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drives are 100% reliable with password security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works right out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have a bigger capacity drive to replace my older 500GB WD drive. This fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage for my xbox one so i got this and it works perfect, just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Affordable, compact, and reliable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, compact, and reliable. No issues with continuous use or travel. Purchased 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital continues its tradition of making great hard drives! The Passport Ultra Portable HD is small but feels very sturdy. I found that I am able to access files very quickly. The best feature for me was the security feature which allows you to setup a password to access the files. Overall, this is a very good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I own 7 & they are awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These western digital HDs are great! Perfect size for travel, I use them daily and no issues for 3+ years. I purchase these for my Mac, so it does require a reformat if you want it to be mac formatted to OS X journaled (use disk utility on the Mac) it usually saves me $10-$20 no getting the "for Mac" WD drive. Love it, fast enough for video editing & photo editing with Adobe software. Will be getting more Brent

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works with Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with the Xbox one. Was a breeze to configure and I have 5 times the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs exactly how it was expected, if i needed another would not hesitate to buy again

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    easy setup running Win7 Pak2 on Dell 5720

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software slows down OS if the Passport is disconnected, frequently searching for the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for Xbox one and much cheaper than the Microsoft version. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation and great speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this SSD. It was very economically priced and was easy to install. Would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital give you the most storage capacity for the best price. Good online support.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does music and we have lots of photos of our children. We needed the extra space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the Wii U and it works as described. Happy with the purchase thus far.

    I would recommend this to a friend