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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,091 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is out of my expectations! It takes a short time to backup my photos. And the design for the product is good. It’s very light which means you can take it when you travel.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck when comparing Price vs Read/Write Speed vs Storage amount

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect drive to use for my Time Machine backups. It seems to be fast, small and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and slim design. It’s light and easy to move around it fits anywhere. You can also add a password that way you’re always secure, I’m a loyal customer from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding external hard drive I was able to download all my pictures and all memos a d letters plus all for.s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable, compact external hard drive. Works great with good transfer speed

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Solid HDD, good read/write speeds for my use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in-person on sale, thinking it was an SSD... Boy was I wrong XD... This HDD was able to hold up recording 1080p 30fps for over six hours during an outside event, with 1000 minutes to spare. It was easy to connect it to my BlackMagic Design Pocket Cinema 4k with the USB type C connector on the hard drive. The packaging does not have any read/write speeds, and only specifies "hard drive" in super small print on the back of the box, and it was my mistake missing it before I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Lots of storage in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in a really small package. I use it to store large RAW photographic images when in the field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and it works; couldn't have been easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent for backup hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used as a backup drive for a laptop - excellent capacity, easy to use, no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and portable. Lots of storage. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upgrade to Windows 11 is faster and more options. I am working to learn maximum capability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and its weight. The USB adapter is so helpful with old computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old external hard drive files transferred to this new Passport Ultra 2TB . Much easier to access files. Very user friendly for saved memories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent really fast slim and light weight. Easy to hook up and get started

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD-My Passport Ultra 2 TB External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using WD My Passport for a number of years. They are OK. Unexpectedly one 2 years old failed, fortunately it was a copy of a Back up. Nowadays you can't trust or expect reliability in any device, quality is flaky. Even expensive High End devices are not trustworthy. Make back ups of backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super light

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and great quality! Worthy the money - durable !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why do I pay for iCloud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy backup storage, why pay for iCloud?

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    HD USBC/USB External Hard-drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. Works seamless with new and old laptops, comes with a usbc- usb adapter if you dont have USBC on your hardware. Easy connection. Easy to save you info. Highly recommended. Make sure its the version with USBC however. The old box looks similar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, easy to use! Awesome price! i love the casing its in very durable.

    I would recommend this to a friend