Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Angle. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Left. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 1. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 11. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 12. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 13. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 14. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 15. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Alt View 16. WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver.
  • Metal design with USB-C
  • Up to 5TB of capacity. 1TB as used for storage capacity, one terabyte (TB) - one trillion bytes. Total accessible capacity varies depending on operating environment.
  • Control your backup plan either hourly, daily or monthly.
  • Password protection with 256-bit AES hardware encryption.
  • 3-year limited warranty

WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver

Model:
WDBC3C0020BSL-WESN
SKU:
6290664
Highly rated by customers for:
$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,150 reviews

  • Unneeded software comes build in

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Time Machine, you need to format for Apple. It comes with WD software that isn't needed and automatically downloads. A bother since it's not needed with my MacAir, but otherwise it was a good purchase and does its job for a decent price .

    I would recommend this to a friend

  • WD 2 TB external hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD 2TB external hard drive works great and is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great portable HD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase perfect for downloading pics. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, easy to use! Awesome price! i love the casing its in very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to save so much info and photos from different devices. Very happy with it!

    I would recommend this to a friend

  • Good external drive to use for back up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Fits the need. Good external drive to use for back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Great Stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, great capacity for a great price. Easy to setup & use.

    I would recommend this to a friend

  • Recommended!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very affordable. Quality of the product is also very immaculate. Would purchase again!

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is out of my expectations! It takes a short time to backup my photos. And the design for the product is good. It’s very light which means you can take it when you travel.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for both my ps4 and xbox one. small fast and plenty of room for games and apps.

    I would recommend this to a friend

  • Definitely buy!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and slim design. It’s light and easy to move around it fits anywhere. You can also add a password that way you’re always secure, I’m a loyal customer from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    HD USBC/USB External Hard-drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. Works seamless with new and old laptops, comes with a usbc- usb adapter if you dont have USBC on your hardware. Easy connection. Easy to save you info. Highly recommended. Make sure its the version with USBC however. The old box looks similar.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Great hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great. Very durable and holds a ton of storage. Would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Solid external hard drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to use, very efficient. No complaints, it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Great product for my storage needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact and great design. Economical and lots of space for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    User Friendly External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old external hard drive files transferred to this new Passport Ultra 2TB . Much easier to access files. Very user friendly for saved memories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Love My Passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim convenient backup storage for laptop andease of document retrieval

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding external hard drive I was able to download all my pictures and all memos a d letters plus all for.s

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Reliable and convenient

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using on Mac and Windows and it’s been reliable. Compact size easy to keep in my bag and handy at all times.

    I would recommend this to a friend

  • Love this new HD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external Hard Drive at a great price. Very easy to use and plenty of storage

    I would recommend this to a friend
Page 13, Showing 241-260 of 1,150 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.