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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,091 reviews
  • Rated 5 out of 5 stars

    Great Little Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, quickly and efficiently. Adapter included for connection purposes. I have never had a problem with Western Digital drives and this one has strengthened my faith in them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Backup for all those photos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to back up all our vacation photos off an old PC! Easy to use, and a lot faster than loading to the cloud! Did contactless pick up, fast and easy! Was $5.00 less on AZ, but would have had to wait 7 days for delivery, I had it in one hour! Thanks BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, easy-to-setup and used and fast. Comes with USB-C

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great external storage unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and small enough to fit just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD My Passport Ultra 2TB External USB-C - SIlver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It has a USB-C connector with an adapter if I don't have a USB-C, which I do on my laptop, and my I-Pad Pro. I since got another one with 4 TB, and it has USB-C with an adapter for USB-A. It has a lot of space for many files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of space for the price and everything loads just as fast as whats on the main hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Dependable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only external drive I use. This brand is dependable. Never had an issue and I have multiples linked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More stable than previous iterations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer style of USB connector really makes a difference. The previous USB connector would cause the device to become disconnected if you bumped it a bit. So this is a step up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely packaged aluminum rather tan plastic. Lots of storage for such a small unit.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice portable hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little portable hard drive I used to store and transfer all my pictures music and miscellaneous files from my old laptop to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute little thing for computer images/backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested, works fine. Plugged into USB port on router(Unplugged from everything when backups/images have been recorded.). The size of these things amazes me. "I was there"(ha!) when 1 gigabyte drives were as big as your elementary school desk... And they were amazing beyond belief, too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hardrive review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, priced right, compact. Glad i stopped in. Staff were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when I purchased my new MacBook Pro. Haven’t used it yet. But I do have another one that I use so I am very familiar with it. The build quality is nice and 2 tb is more than I will ever need. Glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speeds it is very good size nice compact fast i use for photos

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Solid product for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used WD hard drives for over 25 years and am satisfied with its reliability. Wish they had not dropped the warranty from 7 years to 3 years. That seems to tell me WD changed something inside to make it fail more often to sell more units. Or is it because it’s made in China?

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my MacBook . I use this for extra storage for photos and many other things I like to save. Works very well for my intended purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Compact and hardworking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD drives almost always, hence this purchase. I like the compact design and 3.0 speed. Not the smallest drive, but was very easy to pack in the camera stuff bag for an overseas trip. It is also a very durable unit and withstood the banging around during my travels.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT BACKUP AND DATA TRANSFER-GREAT SIZE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total of 3 of these I have bought over the years for data backup, recovery and storage. Have them all, but needed a new one with my new computer and wanted one with lots of storage for business and personal files. Have never had any problems with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Decent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent drive. Good size and price. Decent drive. Good size and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive for a great price. It has been reliable so far and very easy to use. Only thing I don't care for, is the software it make you download before you can use it.

    I would recommend this to a friend