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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,091 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for cloud storage with my rax80 router. For what I need to for it works flawlessly. Highly recommend for work or school or just to have easy file access away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    My Passport Ultra 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra: More durable, and we hope better. I’ve had problems with the WD external drive, this one seems more durable and I hope more reliable. The LACIE rugged USB-C hasn’t had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra storage. Saves pictures, music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to set up and use. Loads of capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PHOTO STORAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for all my photo storage. ITs a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little external hard drive is awesome for beginner photographers. I was able to move lots of old images over to it super fast. It helped clear up tons of room off my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Passport Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this item. It has done what I had expected it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Works well and is easy to setup and use! I recommend it to everyone who is looking for a good product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable and reliable expansion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to expand storage where speed is not as important as to open up a case and install directly. Very nice to expand game libraries

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase and does everything that I needed it to do. I highly recommend this portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive does indeed do hard drive things as it should

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drive. And appears durable. this is my first time using Western Digital. I have only had the drive for about a month but it is holding up well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worth the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to store data, And easy to carry everywhere, Fast and Reliable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of room for average persons backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of room for our needs. Using it to backup computer instead of paying money for space on a cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy to Set Up and Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the staff at Geek squad. Have been pleased with the performance. Geek squad assisted me in getting the best product for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large file transfers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this to transfer large multitrack audio projects from a laptop to a workstation. I had been using a 32 gig thumb drive and this is so much faster. USB C is time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to upload all of my important documents and thousands of photos without making a dent. Very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good all around drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for file transfer with great speeds. Portable and light weight. Great for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best addon for speedy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly impressed at the speed of this portable drive. Quickly connects to my Surface Go. Not bulky but got a zippered canvas case to carry the SSD and cord. Love the USB-C.

    I would recommend this to a friend