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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,091 reviews
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Worked perfectly, very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about using this because I had no internet on the computer, but then it worked great, the internet was only to use this company’s softwate, which is unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great size for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to back up my laptop that doesn't have much storage. Worked great and now have more room to work on my computer and store finished products on the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport hardrive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one died, bought this new one, employees were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as an add-on storage drive for an Nvidia Shield media player. I use it as storage for Channels DVR software.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact device for storage. It has plenty of storage for what I do on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 2005 backup drive that finally died. Plug and play. Quick access and very portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to make compatible with Apple/time machine. Sleek look. Looks like the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised. Technical help was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice amount of space and quality for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son who games and does music production. He's happy with the speed and amount of space. I'm happy it was reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice portable hd

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable hd. Great for my work to travel with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need but a bit complicated to set up. Set up documentation was missing in the box

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the device to save hard drive space on a computer that has a small ssd. Bought it to save6 months worth of pictures of cars.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Durable goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has lot of documents, was thinking a hard disk where i can arrange all docs, this one was my choice. Thanks it helped me a lot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD - My Passport Ultra 2TB External USB 3.0 Silver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Silver is a great portable drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my project to store lots of photos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for all my photos and videos on my phone and it works great. Plenty of storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital My Passport Ultra 2TB backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware - the actual external USB portable drive is an excellent drive. It has both the USB connector as well as a USB-C connector, and can be used for either PCs or Macs. The problem is the provided back up software - "Acronis True Image for Western Digital". If you are not familiar with it, it takes a while to have it do what you want to do, when you want it to. This software is also licensed for your use for up to 5 years. Assuming the drive will last longer, then you have to purchase an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical excellent quality as you would expect from WD. Light-weight but sturdy unit. Easy to setup and with the USB 3.0 connection the transfers are very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    inexpensive time machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for MacOS, good value, just about the right size for most notebooks;

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So much help!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it to save storage on my Mac. I was transferring to a laptop do it just made more sense. So glad I did!

    I would recommend this to a friend