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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1092 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,092 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too text savvy But this is very easy to use And seems like nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great safety net

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety net. Using it for macOS computer upgrades and as a backup too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great WD- My Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product. Just what I needed and finally I found it. The size is very comfortable and fits perfectly to my need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very easy to link and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and linking with our Surface Pro was easy and quick. The size is easy to pack as we travel

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has so much space for pictures and videos, great to have everything on one device

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable hard drive. I use it for my PS5. It's completely silent and really durable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to hold my large work files and games. Very fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and compact.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very user friendly. Great quality and held thousands of pictures to free up space on computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but no quick start instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that there were no instructions. I found everything one the web but it took some work to set this up to work with a Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far no complaints. Good value for an external storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install works with ease. No issues or concerns with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Well made and sturdy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids to take to college so they don't clog up their laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale. Great price and speed for a catch dove for video editing. I would have like an SSD but they are still a bit pricey in thunderbolt USB-c.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Passport & iMac possible incompatibility.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised for compatibility with all latest Mac models but I had to disconnect it already twice because it interferes with the normal functions of Safari and Mail. For instance today I had to use disk utility first aid to be able to return it to normal functionality. If it happens again it will have to go. My system is Sequoia 15.5 which is the latest upgrade.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello DavidB, Please be informed that the WD My Passport Ultra External drive comes preformatted in NTFS format for Windows OS. In order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb WDConnections

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and a lot of storage in a hard case. Use it for travel with work files that are encrypted with the supplied SW.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport is my MEMORY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Passport allows me to store all my items without blogging up buy computer with unnececery storage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect size for on the go. Also works well with a PS5

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have extra 2TB to carry my data! I won’t run out the space of my laptop! Nice device to have!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Amazing amount of space for its price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works for both windows and apple computers and has tons of space that will last for years. I store a lot of important things on it and it’s helped me out a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On the go back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to back up my SD cards when traveling and this fits the bill. Portable, lightweight and fast.

    I would recommend this to a friend