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$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,150 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Lots of memory. Very fast. Used for back-up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect size and price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size of memory for all the photos you will ever take.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quick and easy setup on Windows 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Super easy for anyone to use. Good product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed. Easy set up. Would buy again. Size is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Hard Drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Macbook Pro, it backs up what I need. Very portable. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Will purchase another should I need one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive for the price that I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it says it will, no issues. Good product choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the package and immediately looked for instructions! Nothing. Bought the unit to transfer hundreds of photos from a 10 year old iMac. Decided to just plug the unit into a USB port and next thing there it was on my desktop. Opened it and started dragging files on to it. Considering the number of images the process did not take that long. I have a brick sized WD back up drive which I purchased with the 2012 iMac. Still works, and have never had a problem with it. I heartily recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    What I needed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for school. Every easy to use for storage and moving data between devices

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storage of files not needed all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use doesn’t take up space and works great and fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Plug and play. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Passport & iMac possible incompatibility.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised for compatibility with all latest Mac models but I had to disconnect it already twice because it interferes with the normal functions of Safari and Mail. For instance today I had to use disk utility first aid to be able to return it to normal functionality. If it happens again it will have to go. My system is Sequoia 15.5 which is the latest upgrade.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello DavidB, Please be informed that the WD My Passport Ultra External drive comes preformatted in NTFS format for Windows OS. In order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb WDConnections

  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Lots of storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to backup my pictures. Works great, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    excellent external usb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to store a lot of information with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excited to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use this to clean up my old laptop and start fresh

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable storage and very convenient on a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been easy to use and helpful to avoid loss of data.

    I would recommend this to a friend