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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,152 reviews
  • Rated 5 out of 5 stars

    Wireless printer set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennison was very solid at getting me up and going again with my printer. Very nice guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not very simple

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use on a Macbook... time to learn setup and navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is essential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something every college kid needs! It should be mandatory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my MacBook Air and storing my photos on them,fast connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible hard drive. Plug in and save all your documents. Password protected as well which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a great deal for an external hard drive for my MacBook Air i found this and i love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t get it to work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten this to work as a back up for my Macbook or as an external file storage device. I will have to take it in to Best Buy and get them to explain how it works. I have another similar WD external drive from perhaps 3 years back which is very simple and works just fine. What’s with this one?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speed and reliability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport external hard drive is a plug and play. No need to do anything. USB 3 makes it super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a single source to store my data on and this one is Perfect for my new MacBook Pro. Cord is just a little stiff and not very flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, plenty of space for all my pics/videos/files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included software made Backup a breeze. Also, love the security feature / password protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has a poor selection of backup devices. This works great, but I would like a better one. The selections are poorly displayed and laid out. Out of place and messy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer BackUp A must to save your data in event of a device failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backup a laptop before it totally died and transfer to new one. This one filled the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to save all my computer games to and it works like a dream. No issues this far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB-C DRIVE, love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very few of these exist , but it is a great device. My son is using to backup his new Dell XPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I used it to backup and restore my Mac almost 4x. It was great every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return the first one... defective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one you have to weave through the prompts of downloading software to make it work. Some kind of unnecessary file management app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it he also has one for his Xbox 1 he’s happy I’m happy

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Very stable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable storage unit, very affordable and fast with the usb-c ultra fast connection.

    I would recommend this to a friend