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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,152 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Practical Portable Hard Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first portable hard drive and has worked very well in the short period I have owned it. A great product for when I am travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I needed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to shop at Best Buy and get exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was everything I expected I certainly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have no problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I back up all my files on it and another external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Drive for all of my files. I use it to back up my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for saving my music and it's doing a fabulous job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A practical and functional tool for the IT member must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To install and set up great storage space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to save photos and games. Simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for limited space. . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge fits in the space we have for it in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD - My Passport

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan western digital products. Good hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2T external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good external Hard drive and this worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good, no problems, very quick transfer rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable hard drive with encryption.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, this external portable gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing capacity in compact size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables included, USB-C is very fast. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, Very fast load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3.0 Speed cuts download time from 1 hr. to a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful backup drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup drive for photos. Great item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and good warranty. Does the job of Time Machine backup well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive—Good price—Space for lots of backup data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD instead

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, your better off buying an SSD as hard drives are getting outdated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WD hard drive sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected this supposedly quality item to be seamless or drive recognition upon connecting into usb port. Wrong drive kept in a loop mode asking to be formatted even after being supposedly formatted.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We are sorry for the inconvenience you experienced. We understand how frustrating this can be. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections