Customer Ratings & Reviews
- Model:
- WDBC3C0020BSL-WESN
- SKU:
- 6290664
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.
This summary was generated by AI based on customer reviews.
Good External to store my backup
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price, Good Product, Just What I needed to get the job done
I would recommend this to a friendDon't waste your money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Broke within a couple months & became corrupted so I couldn't retrieve any files from it. Make sure you backup everything to a cloud account if you use this! This was a compete waste of money and resources. I even had a protection plan with this but that didn't help anything. I was using this with a PC if that helps anyone.
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend and the install was pretty easy!
I would recommend this to a friendBackup Device with USB-C
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a new MacBook Pro 16 for backing up data. Comes with USB-C cable. Transfer speed is very good.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheep for a usb-c hard drive not slow but not the faster...
I would recommend this to a friendBought for my daughter ... perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and capacity for my daughter for university.
I would recommend this to a friendGreat for back ups and pictures.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. Heard good word of mouth reviews.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too early for 5 stars but does the job so far. Will update later
I would recommend this to a friend- Pros mentioned:Ease of use
WD Passports are Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple of these and alternate my back ups. I keep one in my safe deposit box. They are easy to use, lightweight, small, portable.
I would recommend this to a friend - Pros mentioned:Ease of use
Exactly what we were looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great external hard drive. Slim construction. Great price for storage size. Would recommend it if you are in need of an external hard drive.
I would recommend this to a friend UNABLE TO GET IT TO WORK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE GEEK SQUAD HAS NOT BEEN ABLE TO GET IT TO WORK YET AS OF 6-16-2025.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi CraigK, We apologize for the inconvenience caused to you. This is not the service we want for our customers, this usually never happens. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly.
- Cons mentioned:Setup
Should Indicate Portions Not Supported
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues setting up Passport Ultra. After calling "Support", I was told that portions of the setup were no longer being supported. That was the reason we could not get it properly connected.
No, I would not recommend this to a friend Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice and faster than the regular My Passport Hard Drives.
I would recommend this to a friendExternal Hard drive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD My Passport Ultra 2TB external Hard Drive. Lightweight, sleek and gets the job done.
I would recommend this to a friendMr.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good piece of engineering and I'm impressed with h the amount of data that will fit on such a small device.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item does what it says its supposed to do. Need to install some software but its easy.
I would recommend this to a friendFast and easy to transfer files
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast and easy to transfer files. It copies Giga bytes of data in no time.
I would recommend this to a friendGood hard drive for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hard drive last minute to backup a computer. Transfer was quick and the 3.0 speeds were great.
I would recommend this to a friend2TB storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really had a chance to check it out totally yet but so far it’s ok …
No, I would not recommend this to a friendMr.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it onsale and like many others review not bad things to say a bout this. Not fast like SSD
I would recommend this to a friend