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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,152 reviews
  • Rated 1 out of 5 stars

    WD Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate it as I’ve been unsuccessful in backing up my laptop with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable did not work Needed to go Back snd use extended warranty to Get cable replaced Not a straightforward transaction

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow disk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week or so it went very slow and they are not even giving me a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly and not easy to use. I can't get it to save downloaded videos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for windows Not for MAC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Not MAC compatible after spending over an hour trying to install it. Could not even format it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What Now?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not working despite having been back to the Geek squad 3 times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 4 mo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this as a primary backup with MacBook Pro Time Machine. The disk fails to mount after 4 mo. of use. Attempting to mount in ReadOnly to salvage the data now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead out of box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, feels cheap, my was dead out of the box, go to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back Up - failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I have ever used. It was supposed to be a back up for my computer, but it doesn't back it up. I will have to find something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Mac Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on ratings, however, not Mac compatible therefore returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is malfunctioning with some files I am trying to download

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I was looking for too handle all the tasks I am putting it through,I’m enjoying it very much

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Compact and sturdy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, solid and priced fairly. I've always had great experiences with Passport digital storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    External Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great price. Easy to connect to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not hooked up yet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have this Western Digital external backup drive hooked up yet to my new laptop and that’s why I didn’t give 5 stars. I can’t say for sure this works great however I’ve used WD backup drive before and had no problems until it stopped working. I am assuming all WD external drives are of good quality and gets the job done with easy access to save files and easy restoration of one or all saved data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this because I needed more space for my laptop and it has definitely done the job it works great and has a good amount of space in it would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Couldn’t ask for anything better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this external hard drive for 4 years and it has been perfect!!! I have it hooked up to my PS4 and have bah no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from a long standing player in hard drive manufacturing. Highly recommend. If the size fits, and if not, they have plenty more to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD - My Passport Ultra 2TB External USB 3.0 Portab

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver works perfect for large storage of important material.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Started right up and didn't have to do anything special.

    I would recommend this to a friend