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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,152 of 1,152 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good backup destination

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed backup storage. It formatted with password encryption easily and has worked reliably since.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great quiet drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have five or six of these. They are great to have around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Definite Improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite improvement over my previous 10 year old model. Noticeably faster response and works with new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Disc away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to use. and to install. Adds value to my system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable after 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost 4 years and my backup drive is working perfect. It comes with an option to password protect the drive. Make sure you save your password safe place because you will not be able to recover the data if you loose the password.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color it moves fast would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to finally have a backup for my computer. Yes, it's getting a little outdated, but I just need to save up a little more to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy/Best Deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the Best Deal for a great backup device and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my ps4, It can carry lots of games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Backed up my old computer and transferred everything to the new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drive looks good but the usb-c cable isn't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable doesn't stay plugged into my computer. I can pick up another cable but I'll just look for a different hard drive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    SUCKS for mac users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support for Mac users trying to reconfigure this product to run on iOS is terrible. I ran in to issues very quickly after allowing kernal installation and after trying to reinstall the software and the NTFS it stopped responding completely. DO NOT BUY FOR MAC

    No, I would not recommend this to a friend