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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,150 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets what I need, easy to use, very affordable price, easy software management

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    HDD 2T Hardsrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Sits on my computer i never move it, but havent had any issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as promoted. I was able to transfer some important documents to the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Get help setting up from geek squad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is comparable with Mac OS I realized that the setting up process it a bit tricky. There aren't really good instructions on how to set it up, but Geek squad can be very helpful with setup. It's wonderful for work storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, performs great, software is easy to use and works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Good Experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, easy to use, sturdy with great capacity. While the security feature is a good one, one has to unlock the drive manually to perform a backup. If there is a way for this to happen automatically via the automated backup schedule, I have yet to discover it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new type C connection. Thin model this time around. Comes with a 3.0 A USB adapter. The cable supplied to type C to type C for those PC's with that connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Light, Fast and quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small size, quite and fast hd that exceeded my expectations! A lot of extras software comes with it that will help you mange and secure your media! Easy to use. Great price, totally loved it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point and ease of use. Came in handy in a pinch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device for the price, easy to install. Works great as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and Quick

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my 2TB T7 Shield SSD. It is perfect for this task. Drive is speedy and reliable. The metal case is a quality nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MyHardDrve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best external hard drive i have ever purchased. Strong, portable, ease of usage, small and nice contemporary design. Great computer component.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Dollar Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up as a back up drive. Convenient small size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wpd highly recommend. Easy to use and slim. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Extremely user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard drive and easy to use. The interface is self intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Light and fast for a mechanical HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a mechanical HD, it surprisingly fast and its size and weight are light. I have it velcroed to the lid of my laptop. I also have the 4 Tb version and it is much heavier and is twice as thick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This works with my new MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realized after I purchased a new computer that they changed the size of the plug in for a back up. This works great to back up my files & easy to use with Time Machine on an Apple computer!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    works as advertised and as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our kid for school. Had no problems setting up and we anticipate he will take a while to fill it with social media worthy pic and videos. And an occasional school assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it to store pictures and music, so it does that. lots of space, easy to use. pretty much plug in and start moving files, only had it a couple of weeks and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Small and powerful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable drive has saved me! The passport ultra is small but powerful; and works great for backups. You can't go wrong with this hard drive.

    I would recommend this to a friend