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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, storage, reliability, and size of the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive. Many appreciate its lightweight design and USB-C connectivity. However, some customers have reported issues with the setup process and the absence of backup software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,091 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Great for Time Machine backups on my MacBook Pro. A nice amount of storage for the price and is fast. Would recommend for all back up needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Back-Up HD to use for Time Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous back-up HD was filled to capacity and Apple's Time Machine would not delete older back-ups. Hence, the purchase of this WD-My Passport back-up HD. I've used it once, and it took about 2 1/2 hours for the first back-up. All worked well. Set-up is a no brainer, I look forward to using this WD-My Passport back-up HD for a few more years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external Hard Drive at a great price. Very easy to use and plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 full Terabytes in this storage unit. easy to set-up & easy to store too. summed up in a word = ‘easy’.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unneeded software comes build in

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Time Machine, you need to format for Apple. It comes with WD software that isn't needed and automatically downloads. A bother since it's not needed with my MacAir, but otherwise it was a good purchase and does its job for a decent price .

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great backup storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had previous experience with two other Western Digital external drives so when the time came to acquire an external storage device for my Macbook Pro, I jumped at the chance to grab another Western Digital drive based upon my prior experiences with their drives. Also don't be concerned that the drive comes formatted for Windows - simply connect this to any Mac and launch Disk Utility to reformat it to Apple's file system. My Mac's internal drive is 1 TB so I decided to grab a drive with double the storage space for extra room. Additionally, this drive has a metal shell (instead of the normal flimsy plastic) and also has USB-C interface (for slighly faster read/write speeds). Whether you're looking for extra storage for an existing system or you need a dedicated drive for backups, this Western Digital drive is a great choice. Pick one up today - you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to carry

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to carry, small and compact, amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive! easy to use! AWESOME!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Western Digital AND USB 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this USB 3.0 drive. Western Digital is by far the best hard drive manufacturer and with USB 3.0 I can quicky transfer file to and from the drive. Very lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great for Time Machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to use with the Mac's built-in Time Machine backup software. Works very well and priced well to boot. Would recomment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid backup storage device. If you have more than 2TB of data to backup, I don't know what to recommend. If you're a normal person this will more than handle your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storing My Data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and easy to install and use. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    "Revisiting the Past"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport has saved all the photos from my husband's laptop computer that has not been used in the nearly 9 years since his passing. Recovering these has meant so much to me and to our children as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amount of storage, and helpful that it comes with an adapter for USB ports. Not as sturdy feeling as I’d hoped, but so far has worked sufficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Smart Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has worked perfectly. I am very happy that I purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting this one and an SSD but settle on this one because I got more storage for a cheaper price I use this to edit photos and it is very fast and portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Plug and play and super easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Works great. Great price! Plug and play and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 2 years with it and working perfectly. decnt trasnfer speeds for large files. usb c interface makes for a easy trasnfer without needing to carry multiple cables. (although they are included if needed)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful storage space. Plug and play makes it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Backup Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a while and works smoothly. It can be encrypted too. Plus is not heavy. You barely notice that you are carrying it with you.

    I would recommend this to a friend