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Customer Ratings & Reviews

$104.99

Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 2TB External Hard Drive's ease of use, storage capacity, reliability, and compact size, making it suitable for travel. The drive is also praised for its reasonable price, lightweight design, and fast USB connectivity. However, some customers have noted concerns regarding the absence of backup software and difficulties encountered during the initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,150 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Not bulky and good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport was easy to use as a "plug and play" option for our family's document storage needs. I was easily able to format it for both Mac/iOs and PC use. The staff at Best Buy was wonderful and very helpful in guiding me to the correct device. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value but WD software does not install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD hard drive is a good value. Been using them for years. Unfortunately the WD backup software does not install on the laptop I backed up, unlike other hard drives in the past. WD was not helpful, giving me a long list of troubleshooting things to try. Thankfully there was a partner software also on this drive which worked first time. Now it is licensed for 5 years after which they may renew or charge a supplemental fee to renew.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Great for Time Machine backups on my MacBook Pro. A nice amount of storage for the price and is fast. Would recommend for all back up needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and quick enough to handle normal daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great backup storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had previous experience with two other Western Digital external drives so when the time came to acquire an external storage device for my Macbook Pro, I jumped at the chance to grab another Western Digital drive based upon my prior experiences with their drives. Also don't be concerned that the drive comes formatted for Windows - simply connect this to any Mac and launch Disk Utility to reformat it to Apple's file system. My Mac's internal drive is 1 TB so I decided to grab a drive with double the storage space for extra room. Additionally, this drive has a metal shell (instead of the normal flimsy plastic) and also has USB-C interface (for slighly faster read/write speeds). Whether you're looking for extra storage for an existing system or you need a dedicated drive for backups, this Western Digital drive is a great choice. Pick one up today - you won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive worked as expected with no hiccups, I would recommend to a friend for sure, easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Ultra 2 TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second WD ULTRA I have purchased. Currently have the 2 TB version. Installed it with no effort, on lines in a matter of minutes. Currently have backup with no problems. I might also add I had no problems with my first WD and I have no reason to think I will have any problems with my latest WD Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Western Digital AND USB 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this USB 3.0 drive. Western Digital is by far the best hard drive manufacturer and with USB 3.0 I can quicky transfer file to and from the drive. Very lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Ext. Drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase; and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 full Terabytes in this storage unit. easy to set-up & easy to store too. summed up in a word = ‘easy’.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and stores all my games perfectly. Good size too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ex harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still adjusting to using it. It's portable and easy to connect. It;s a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great for Time Machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to use with the Mac's built-in Time Machine backup software. Works very well and priced well to boot. Would recomment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting this one and an SSD but settle on this one because I got more storage for a cheaper price I use this to edit photos and it is very fast and portable

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect for file backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Takes up. No space at all Backing up my computer runs great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to carry

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to carry, small and compact, amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and fast. Needs formatting for MacOS u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's surprisingly lightweight and thin. It needs to be reformatted with Apple's DiskUtility in the APFS format for use on a Mac. It's pretty fast writing and reading.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amount of storage, and helpful that it comes with an adapter for USB ports. Not as sturdy feeling as I’d hoped, but so far has worked sufficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    External Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact easy to use and easy to download best price for the money.

    I would recommend this to a friend