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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 1153 reviews

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99%
would recommend
to a friend

Customers are saying

Customers have good things to say about the My Passport Ultra 3TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and reliability. Many appreciate its compact size and fast transfer speeds thanks to the USB 3.0 connection. Positive feedback also highlights the drive's reasonable price. While some find the device a bit heavier than expected, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,153 reviews
  • Rated 4 out of 5 stars

    good product. fast reading and writing speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my third WD portable hard drive. I like it. fast read and writing speed and low noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Purchased as a gift, not needed. Younger son has one and loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this product as it delivers great quality at a very low cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent performing (for a 2 1/2 inch USB hard drive) USB drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues so far. Have only used a couple of times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great upload and download speeds. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for backing up of all files and documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expected it to do, no problems to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive. I wish it was chrome plated though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Kinda hate how big it is thoigh.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    I really liked this drive, then it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another smaller WD drive but bought the 3T drive to backup all my files with plenty of room to spare. Setup can be a little confusing if you read everything through, but learned from the smaller drive and things went easily. I had it set up for two backups a week, Sun and Thurs. Then a backup failed. In checking the drive, my computer isn't seeing it as an available drive. The light is on solid, no blinking. I now have to get in touch with WD and see what I can do with it, whether they will replace it or if it can be repaired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It WORKS!!! Older model though..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an older model. Should be priced less than 100 dollars. I would buy the newer model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero Stars (made me put a one star to rate)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in hopes to backup family photos but...the hard drive was corrupt and to no avail would not connect to my pc or for the matter any pc. Sadly I did not make the deadline for return with Best Buy by missing the timeline by one day. Reached to the manufacturer who stated they have warranty but would not give me the time of day at all. Stating I must have damaged the product. And to go to the website for steps I could take to make my pc acknowledge it. Mind you I gracefully took it out of its box and placed it on my desk (knowing how touchy hard drives could be when I researched them and it never left that spot). Plus the steps they wanted me to take are not for the average joe...they are more for coders or IT specialist. So all in all I purchased a high dollar paper weight. . .yay me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Spin Down Prgram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product for backup purposes IF the unit is to be connected to a computer or other sources. The hard drive spins at 7200rpm constantly and will surely wear out prematurely. A better choice is the WD 3 1/2 inch with a green hard drive found in which spins only on demand-will last a long long long time..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    How to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time understanding how to use and look at my pictures

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product and got for the better deal.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    would not format for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not format for mac use which I've done many times no problem with other drives. but it did allow me to check the drive and run first aid so 2 stars for that. Returning it, no doubt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Dependable USB 3.0 Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd WD - My Passport.It is easy to set up and stores lots of data. Very compact to make it portable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your time with this item. It crashed on me after just two months. Went back to Best BUy and they wouldnt do athing. Lost all my data

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great slim backup drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing is much smaller than I expected. Kinda the size of a smart phone. Not like my previous bible-sized and shaped backup drives. Great price and works great so far (knock on wood.) I bought a case for it as well and it fits great! Highly recommend both the drive and get the case to protect it when transporting too. Insignia™ - Hard Shell Case for Most Portable Hard Drives - Black Model: NS-PCCHDC5 SKU: 7148005

    I would recommend this to a friend