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Customer Ratings & Reviews

$325.79

Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's generous storage capacity, ease of use, and reliability. They also appreciate its compact size, modern USB-C connectivity, and good price. However, some users wished for a longer cable and found the transfer software's instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,174 reviews
  • Rated 5 out of 5 stars

    Reliable External H.D.'s

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a micro business with my husband. This means he does the labor, and I do everything else. It's not as glamorous as it sounds. It's a lot of work and I wear out a lot of computers. They like to give me fits while I do our taxes. How convenient. NOT! A few years back, I began using external hard drives. They keep getting better. My son, a videographer, turned me on to these. If they can tolerate what he loaded, ours would be easy peazy. The one I'm using now I have been loading for the last 2 years. I backed up some of our old stuff because I have old externals that stopped working. I am also a photographer. These reliably hold what I need for our business, and what I love for me. I highly recommend them. You won't regret it. I would like to add one more thing. I have 4 TB on the one I'm using, and I bought a backup. Still insecure. I remember paying over $100 for my tech-savvy son while he was still in high school. It had MB. I paid almost the same price for 4 T.B., maybe less. When you buy this, think about that and revel in the great bargain you are getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nice small size. Very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no fails and it's amazing hold a lot of stuff that I wasn't able to safe before and I even downloaded some games inside of it and it runs great without a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-2-3 Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Hold everything from my computer as a backup. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it and it works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up an external hard drive from Best Buy, and it’s been a fantastic addition to my workflow. Setup was instant — just plug it in and you’re good to go. I’ve been using it for everything from video projects to photo storage, and the transfer speeds are super fast, even with large files. It’s compact enough to travel with but still feels durable and well-built. I especially appreciate the peace of mind knowing my files are backed up and secure. Whether you’re a content creator, student, or just someone who needs extra space, this drive is a solid investment. Highly recommend for anyone who values speed, reliability, and simplicity!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy way to add extra storage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very neat little hard drive that is easy to take anywhere you go with your laptop. USB-C connectivity is future proof, and it also comes with a little USB-C to USB-A type adapter just in case you ever need to plug it into the older system. Included USB-C cable is about 1' long. Hard drive is labeled as 4Tb but the exact capacity is 4,000,750,497,792 byes or about 3.63Tb as it came in from the factory (NTFS formatted). Hard drive works fine with either Mac and PC, performance is about 115Mb/s writes, 120Mb/s reads. Hard drive comes with a Wester Digital Discovery tool that has software for drive diagnostic. Activity LED light on the drive itself could be disabled in the software if needed. Overall - it performed real well in all my tests and I would recommend it to anyone needing some extra portable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra 4TB External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external USB drive, compact and plenty of storage to meet my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra is an excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase to distance myself from a moving disk for an external backup drive; no moving parts; can go anywhere without risk of damage to a disk drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing size, inside and out!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is so small and efficient that it is self-powered off the computer. Lots of storage space! It'll be a while before I fill this up. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old reliable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought well over 50 of these and they’re the best! So reliable and consistent. Love that Best Buy has them and they’re easy to grab day of if I need to!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great little drive for NAS or backup...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Im loving this incased laptop 4gb hard drive from WD. I this connected to my Linksys routers usb 3.0 port and using it as a NAS. Easy to share pictures, videos, and movies accross your network. This drive was plug n play, no software to install. Just plug it into a compatible router or laptop pc, and your good to go. The usb-C connector makes for faster transfer and read speeds for sure. Luckily I had a 6ft long usb C cable laying around, as the included cable is about 18" long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4T my passport ultra excellent portable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport ultra 4T from WD, this is good portable drive, i also own a 1T that is almost full that is why i bought the 4T to backup all my files from the 1T & to have additional spaces. I never had any issue with my passport ultra, they are fast when transferring data & easy to use. So far so good w/ the 4T, i specifically like the metal case frame on the 4 T, they only thing i am not a big fan is installing the WD software on my PC. It's a great portable drive based on past experience they are very reliable, i hope the 4T will be as good as the 1T & the 250G i owned for quite some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 terabytes of storage in a well-built enclosure, and it's one of a small number of external hard drives with a USB-C connection that didn't cost an arm and a leg. Works like any other external hard drive, albeit well-made and compatible with the new crop of laptops that sometimes only have a type-C connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to drives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of these little drives. They are reliable, easy to reformat if I’m going from PC to Mac and compact to take from home to my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4 Terabyte My passport ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage upload speed and large file storage capabilities. Great storage device Very compact size and very Easy to use … Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to store all my movies and tv shows. Great storage device that works on windows and mac os

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for my wife to match her keyboard. I was very pleased with the value that I received for this product. In addition, the password protection and data encryption were also deciding factors for my purchase. My wife hasn't used it yet, but she has plenty of space once she does. I would be more than happy to purchase another one if she needs it down the road. I was so pleased with my purchase that I purchased a different hard drive for myself later in the day. I'll be doing that review shortly. As always, the curbside pickup experience was excellent. On a side note, I do not remember hard drives being this small. This is typical in today's society. Everything is getting more compact. I do like the small size of the hard drive as it takes up very little space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, reliable, and cool looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is amazing, fast and very reliable so far. It has been very easy to use and transfer photos, and valuable documents. It was simple for me to back up all my devices and laptop. I just love this drive for my back up needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD My passport previously as well. It is very reliable external hard drive. Just a bit expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and starts right up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast portable drive that plugged in and went to work

    I would recommend this to a friend